About New Albany Heating & Air

Welcome

Family-Owned Since 1978. Trusted for Generations.

At New Albany Heating & Air, we’ve been keeping homes and businesses across Southern Indiana and Louisville comfortable for over 45 years. As a family-owned and operated business, our commitment to quality workmanship, honest service, and customer satisfaction has remained unchanged since day one.

Founded in 1978, we’ve grown alongside our community — earning trust one home, one business, and one repair at a time. Today, we continue to provide reliable heating, air conditioning, and indoor air quality solutions, backed by local expertise and a reputation built on referrals.

Our Story

Built on Trust, Grown with Pride

We began with a simple goal: deliver the kind of service we’d want in our own homes. That meant showing up on time, doing the job right the first time, and treating customers like neighbors — because in many cases, they are.

Decades later, that mission still guides everything we do.

Whether it’s a quick repair, a new system installation, or a long-term maintenance plan, our team delivers personalized service and expert solutions. We don’t push services you don’t need — just honest advice and dependable work.

Our Services

What Sets Us Apart

45+ Years of HVAC Excellence

Experience matters — and our team has it in spades. From classic systems to cutting-edge efficiency models, we’ve seen it all and serviced it all.

Certified Technicians, Ongoing Training

Our technicians stay current on the latest HVAC technology, tools, and techniques. You’ll always have a qualified, knowledgeable pro on the job.

24/7 Emergency Support

HVAC breakdowns don’t follow business hours — and neither do we. We offer 24/7 emergency service to restore comfort when you need it most.

Fair, Transparent Pricing

No surprises. No inflated estimates. Just honest pricing and competitive rates for every service we provide.

Local, Loyal, and Proud

We’re not a franchise — we’re part of the Kentuckiana community. Our team lives here, works here, and breathes the same air you do. We take that responsibility seriously.

Our team

Meet the Team Behind the Thermostat

Behind every system we install or repair is a team of skilled, passionate people. From our office staff to our installers and service techs, every member of New Albany Heating & Air is dedicated to delivering the highest level of customer care.

We hire people who share our values: integrity, professionalism, respect, and a genuine desire to help others. When you call us, you’ll always talk to a real person who’s ready to assist — no call centers, no hassle.

Service Areas

Serving Southern Indiana & Louisville, KY

Service Areas

New Albany,

Floyds Knobs

New Albany,

Jefferson ville

Clarks ville

Charles town

Sellers burg

Lanes ville

Corydon

Kentucky

Louisville

Prospect

Shively, St.

Matthews

Lyndon

Okolona

Highview

Fern Creek

Jefferson town

Our Promise

Our Promise to You

We know HVAC work can be stressful — especially when comfort is on the line. That’s why our team is here to make the process simple, affordable, and stress-free.

From your first call to final installation or repair, we’ll walk you through your options, answer your questions, and ensure you feel confident about your investment. No pressure. No gimmicks. Just trusted service and real results.

Testimonials

What Our Customers Say

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Payton Larson profile picture
Payton Larson
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Quick, efficient, kind and knowledgeable - Michael really got me out of a pinch on a same day call. What felt like a disastrous start to the day shaped up after calling these guys. I will gladly be giving them my business from now on. Thank you all so much for your great work!
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Mindy Milburn profile picture
Mindy Milburn
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NAH&AC is our go-to. They are quick to respond to voicemails, quick to show up on site, are always friendly and the prices are always fair. Today, Chris showed up 30 minutes after we called and was able to get my mom's AC (which is an ancient unit) up and running quickly. We were so grateful for the excellent and fast customer service.
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james stillwell profile picture
james stillwell
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Air stopped working on a 93 degree Saturday evening in July. Reached out to several companies and Billie fron New Albany Heating and Air quickly got back to me. He arrived in the dark, when he said he would, and had the issue diagnosed and fixed within 15 minutes. Outstanding in every way....many thanks!
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Whitney Vera Guevara profile picture
Whitney Vera Guevara
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Great experience all around. Tech. Mike was very respectful and helpful. Came out and gave me the diagnosis , the part needed had to be order kept very open communication along the way, came out got the repair done quickly and a very reasonable price. Couldn’t be happier with my experience. Much respect and appreciation!
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Dustin Goodlett profile picture
Dustin Goodlett
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Joe and his guys at Book Heating and Air are second to none. Their customer service is incredible and have always treated us like our business is valued.
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David Sheehan profile picture
David Sheehan
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Can’t say enough about this company!!! This team is a class act and they know their stuff. Michael, Michael, Nick, Scotty and Chris took care of us on a Saturday afternoon. I was blown away by their professionalism and courtesy!! Keep up the good work!
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Steven Rowland profile picture
Steven Rowland
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Fantastic company to work with and provided Excellent Service! Michael came out immediately and solved my issues in no time.
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Lindsey Underwood profile picture
Lindsey Underwood
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
New Albany H&A is on time, consistent and reliable The prices are very competitive Thanks for your help
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Sara Glass profile picture
Sara Glass
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
NA Heating and Air has been our provider for years. They maintain our furnace and a/c, and on the rare occasion we have a problem, respond quickly. When it was time to replace the furnace, we chose them. Our previous unit had a 10 year warranty, at 16 years going into winter, we chose to be proactive, and had a new unit installed. We recommend them without reservation!

Brands

Call Us Today Let’s Get Comfortable

If you’re looking for HVAC professionals who put people over profit, you’re in the right place. We’d love the opportunity to earn your trust.