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AC Repair in New Albany, IN & the Louisville Metro

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Call (812) 944-6019

Your AC Quit. We Can Get It Running.

Air conditioners do not fail in April. They fail in the third week of July, on the hottest afternoon of the year, usually right when you have people over.

At New Albany Heating & Air, we have been repairing air conditioners across New Albany, Southern Indiana, and the Louisville metro since 1978. Warm air from the vents, a unit that will not start, ice on the lines, water pooling around the air handler, a compressor that hums and quits: we have seen all of it, many times, usually in August.

Flat $99 diagnostic, credited toward the repair. A firm price before we touch anything. No work you have not approved.

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AC Repair

Our AC Repair Services

We diagnose and repair every major air conditioning fault, on all makes and models. Here is what most calls turn out to be.

AC Diagnostics & Troubleshooting

Most AC problems have several possible causes, and guessing gets expensive. We test the system properly, find the actual fault, and tell you what it costs before we start. The $99 diagnostic comes off the repair.

Refrigerant Leak Detection & Repair

Low refrigerant is not a thing that just happens. It means you have a leak. Anyone who tops you up without finding it is selling you the same repair again next summer. We find the leak, fix it, then recharge.

Compressor, Capacitor & Fan Motor Repair

A unit that hums but will not start is usually a failed capacitor, which is a cheap part and a quick fix. Sometimes it is the compressor, which is neither. We will tell you which one you have got.

Coil Cleaning & Airflow Restoration

Dirty evaporator and condenser coils make your system work harder for less cooling, and they are behind a surprising number of "my AC is not keeping up" calls. Often the fix is cleaning rather than parts.

AC Tune-Ups & Preventive Maintenance

The cheapest AC repair is the one that never happens. A spring tune-up catches weak capacitors, low charge, and dirty coils before they strand you in July.

24-Hour Emergency AC Repair

A dead air conditioner during a Kentuckiana heat advisory is not an inconvenience. For someone elderly, someone with a heart or lung condition, or a house with a baby in it, it is a safety problem.

Our emergency line runs 24 hours a day, 7 days a week, across New Albany, Southern Indiana, and the Louisville metro. The office is open Monday to Friday, 8am to 4pm. The emergency line does not keep office hours.

Call us right away if you have:

No cooling at all during a heat advisory

Someone elderly, ill, or very young in the house with no AC

A burning or electrical smell from the unit or vents

A breaker that trips every time the AC starts

Ice covering the refrigerant lines or the indoor coil

A loud grinding, screeching, or metal-on-metal noise

Emergency line: (812) 944-6019. We answer it.

If your breaker keeps tripping, leave it off and call. Repeatedly resetting it is how a repair becomes a fire.

Why Choose Us for AC Repair?

We have been fixing air conditioners out of New Albany since 1978. Here is what that buys you.

Family-Owned & Operated Since 1978

Licensed, Certified & Insured Technicians

Flat $99 Diagnostic, Credited to the Repair

We Find Leaks Instead of Just Topping You Up

Honest Recommendations, Not Upsells

A2L-Ready: R-454B, R-32, R-410A & R-22 Systems

We are not a franchise, and we are not going to sell you a new system in August because it is easier than fixing the one you have.

Brands We Service

We are a Goodman dealer, and we repair every major AC brand

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We install Goodman systems, so those are the ones we know best. But our technicians repair every major air conditioning brand, whether we put it in or not.

If you are not sure what you have, call us. After 48 years, we have very rarely met a system we could not work on.

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Testimonials

What Our Customers Say

Service Areas

Serving Southern Indiana & Louisville, KY

Indiana

New Albany

Floyds Knobs

Jeffersonville

Clarksville

Charlestown

Sellersburg

Lanesville

Corydon

Kentucky

Louisville

Prospect

Shively

St. Matthews

Lyndon

Okolona

Highview

Fern Creek

Jeffersontown

FAQs

Frequently Asked Questions

How much does AC repair cost?
We charge a flat $99 diagnostic fee, and we credit it toward the repair if you go ahead with the work.
The repair itself depends on the fault. A failed capacitor is one of the cheapest repairs in the trade. A compressor replacement is one of the most expensive, and on an older system it is often the moment to talk about replacement instead. You get a firm price before we start, and we do not do work you have not approved.
The common causes, roughly in order of how often we find them:
  • Thermostat set to “fan” rather than “cool” (check this first, it costs nothing)
  • A dirty filter choking airflow
  • Low refrigerant, which means a leak somewhere
  • A failed capacitor, so the compressor is not running
  • Iced-over evaporator coil
  • Tripped breaker on the outdoor unit
Check the filter and the thermostat yourself. If it is neither, call us.
Start with the breaker, the thermostat batteries, and the condensate float switch, which shuts the system down when the drain pan fills. Those three account for a lot of “completely dead” calls and cost nothing to check.
If the breaker trips again immediately after you reset it, stop and leave it off. That is an electrical fault, and repeatedly resetting it is genuinely dangerous. Call us instead.
Usually a clogged condensate drain line. Your AC pulls humidity out of the air and that water has to go somewhere. When the drain clogs, the pan overflows.
It can also mean a frozen evaporator coil that is now melting, which points back to airflow or refrigerant. Either way, do not ignore it. Water sitting around an air handler damages the equipment and eventually your floor.
Yes. Our emergency line runs 24/7 across New Albany, Southern Indiana, and the Louisville metro. Call (812) 944-6019.
During a heat advisory, we prioritise households with elderly residents, small children, or anyone with a medical condition that makes heat dangerous. Tell us when you call.
Repair usually wins if the system is under 10 years old and the fault is a capacitor, a contactor, a fan motor, or a fixable leak.
Replacement starts making sense when the system is 12 to 15+ years old, the compressor has failed, it uses R-22, or you are recharging it every season because of a leak nobody has found.
We will tell you honestly which one you are in. If a repair gets you several more good summers, we will say so. If you do need a new system, here is what an installation involves.
No, and you are being misled if someone tells you otherwise. This is the most common scare tactic in the trade right now.
Here is the actual situation. Under the EPA’s Technology Transitions rule, new residential systems have had to use a refrigerant below 700 GWP since 1 January 2025. R-410A sits at 2,088, so manufacturers moved new equipment to R-454B and R-32. That rule applies to new equipment manufacturing. It does not apply to your system.
Your R-410A air conditioner is legal, serviceable, and fine to keep running. R-410A is still available for servicing existing systems.
The honest caveat: supply is tightening as the phase-down proceeds, and prices have risen substantially over the past couple of years. That does not matter much on a sealed system that never needs a recharge. It matters a great deal if you have a leak, which is exactly why we find leaks instead of just topping you up.
R-22, the one people still call Freon, was phased out of new systems years before R-410A. If your AC uses it, the unit is likely 15+ years old.
You can still service an R-22 system, but recycled refrigerant is expensive and the economics get hard to justify. If an R-22 system develops a significant leak or loses its compressor, replacement is almost always the better call. We will run the numbers with you rather than just telling you to buy.
Once a year, in spring, before you actually need it. A tune-up catches a weak capacitor, a low charge, or dirty coils while they are still cheap problems.
Change your filter on schedule too. A shocking share of the emergency calls we run in July trace back to a filter nobody had changed since March.
We have been family-owned and operating out of New Albany since 1978. Homeowners across Southern Indiana and Louisville call us because:
  • Flat $99 diagnostic, credited to the repair, stated up front
  • We find refrigerant leaks instead of topping you up and leaving
  • We will not use the refrigerant rules to scare you into a system you do not need
  • Trained on R-454B and R-32 as well as R-410A and R-22
  • 48 years in the same town, under the same family
Air conditioning is one part of what we do. See all our HVAC repair services for heating, ductwork, and thermostats.

Get Your AC Running Today

Flat $99 diagnostic, credited to the repair. A firm price before we start. Same-day appointments where we can, and a 24-hour line when you cannot wait.
Call us now