About New Albany Heating & Air
Welcome
Family-Owned Since 1978. Trusted for Generations.
At New Albany Heating & Air, we’ve been keeping homes and businesses across Southern Indiana and Louisville comfortable for over 45 years. As a family-owned and operated business, our commitment to quality workmanship, honest service, and customer satisfaction has remained unchanged since day one.
Founded in 1978, we’ve grown alongside our community — earning trust one home, one business, and one repair at a time. Today, we continue to provide reliable heating, air conditioning, and indoor air quality solutions, backed by local expertise and a reputation built on referrals.
Our Story
Built on Trust, Grown with Pride
We began with a simple goal: deliver the kind of service we’d want in our own homes. That meant showing up on time, doing the job right the first time, and treating customers like neighbors — because in many cases, they are.
Decades later, that mission still guides everything we do.
Whether it’s a quick repair, a new system installation, or a long-term maintenance plan, our team delivers personalized service and expert solutions. We don’t push services you don’t need — just honest advice and dependable work.
Our Services
What Sets Us Apart
45+ Years of HVAC Excellence
Experience matters — and our team has it in spades. From classic systems to cutting-edge efficiency models, we’ve seen it all and serviced it all.
Certified Technicians, Ongoing Training
Our technicians stay current on the latest HVAC technology, tools, and techniques. You’ll always have a qualified, knowledgeable pro on the job.
24/7 Emergency Support
HVAC breakdowns don’t follow business hours — and neither do we. We offer 24/7 emergency service to restore comfort when you need it most.
Fair, Transparent Pricing
No surprises. No inflated estimates. Just honest pricing and competitive rates for every service we provide.
Local, Loyal, and Proud
We’re not a franchise — we’re part of the Kentuckiana community. Our team lives here, works here, and breathes the same air you do. We take that responsibility seriously.
Our team
Meet the Team Behind the Thermostat
Behind every system we install or repair is a team of skilled, passionate people. From our office staff to our installers and service techs, every member of New Albany Heating & Air is dedicated to delivering the highest level of customer care.
We hire people who share our values: integrity, professionalism, respect, and a genuine desire to help others. When you call us, you’ll always talk to a real person who’s ready to assist — no call centers, no hassle.
Service Areas
Serving Southern Indiana & Louisville, KY
Service Areas
New Albany,
Floyds Knobs
New Albany,
Jefferson ville
Clarks ville
Charles town
Sellers burg
Lanes ville
Corydon
Kentucky
Louisville
Prospect
Shively, St.
Matthews
Lyndon
Okolona
Highview
Fern Creek
Jefferson town
Our Promise
Our Promise to You
We know HVAC work can be stressful — especially when comfort is on the line. That’s why our team is here to make the process simple, affordable, and stress-free.
From your first call to final installation or repair, we’ll walk you through your options, answer your questions, and ensure you feel confident about your investment. No pressure. No gimmicks. Just trusted service and real results.
Testimonials
What Our Customers Say
Posted on Payton LarsonTrustindex verifies that the original source of the review is Google. Quick, efficient, kind and knowledgeable - Michael really got me out of a pinch on a same day call. What felt like a disastrous start to the day shaped up after calling these guys. I will gladly be giving them my business from now on. Thank you all so much for your great work!Posted on Scuba Diver 808Trustindex verifies that the original source of the review is Google. This place is a complete disaster. Their prices are outrageous and I don’t know how anyone could even think about using this company. Anyone reading this please do yourself a favor and shop around bc their prices are ridiculousPosted on Mindy MilburnTrustindex verifies that the original source of the review is Google. NAH&AC is our go-to. They are quick to respond to voicemails, quick to show up on site, are always friendly and the prices are always fair. Today, Chris showed up 30 minutes after we called and was able to get my mom's AC (which is an ancient unit) up and running quickly. We were so grateful for the excellent and fast customer service.Posted on james stillwellTrustindex verifies that the original source of the review is Google. Air stopped working on a 93 degree Saturday evening in July. Reached out to several companies and Billie fron New Albany Heating and Air quickly got back to me. He arrived in the dark, when he said he would, and had the issue diagnosed and fixed within 15 minutes. Outstanding in every way....many thanks!Posted on Whitney Vera GuevaraTrustindex verifies that the original source of the review is Google. Great experience all around. Tech. Mike was very respectful and helpful. Came out and gave me the diagnosis , the part needed had to be order kept very open communication along the way, came out got the repair done quickly and a very reasonable price. Couldn’t be happier with my experience. Much respect and appreciation!Posted on Dustin GoodlettTrustindex verifies that the original source of the review is Google. Joe and his guys at Book Heating and Air are second to none. Their customer service is incredible and have always treated us like our business is valued.Posted on David SheehanTrustindex verifies that the original source of the review is Google. Can’t say enough about this company!!! This team is a class act and they know their stuff. Michael, Michael, Nick, Scotty and Chris took care of us on a Saturday afternoon. I was blown away by their professionalism and courtesy!! Keep up the good work!Posted on Steven RowlandTrustindex verifies that the original source of the review is Google. Fantastic company to work with and provided Excellent Service! Michael came out immediately and solved my issues in no time.Posted on Lindsey UnderwoodTrustindex verifies that the original source of the review is Google. New Albany H&A is on time, consistent and reliable The prices are very competitive Thanks for your helpPosted on Sara GlassTrustindex verifies that the original source of the review is Google. NA Heating and Air has been our provider for years. They maintain our furnace and a/c, and on the rare occasion we have a problem, respond quickly. When it was time to replace the furnace, we chose them. Our previous unit had a 10 year warranty, at 16 years going into winter, we chose to be proactive, and had a new unit installed. We recommend them without reservation!
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