Most heating and cooling failures are slow. A weak igniter, a low charge, a fouling coil, a heat exchanger starting to crack: all of them announce themselves months ahead, if somebody is looking.
Our maintenance agreement is that somebody. $148 per year covers two scheduled visits, a spring check on your air conditioning and a winter check on your furnace, plus 10% off any parts you need for repairs all year. We call you to book each one, so it never slips.
Family-owned in New Albany since 1978, across the Louisville metro and Southern Indiana. If your system is in good shape, we will tell you so.
You can absolutely just call us when something goes wrong, and plenty of people do. But a maintenance agreement changes the math in three ways.
It catches the slow failures. Most breakdowns are months in the making. Two visits a year is enough to find them while they are still a cheap part rather than a no-heat call on the coldest night of the year.
It is a safety check, not just a comfort one. The winter visit inspects the heat exchanger for cracks and tests for gas leaks. A cracked heat exchanger can leak carbon monoxide, and CO is odorless, so this is the part of the plan that matters most and the part you cannot do yourself.
You stop having to remember. We call you to schedule both visits. In a busy spring or a cold fall, that is the difference between maintenance that happens and maintenance that does not.

Before the first heat: clean the condensate drain, check the temperature drop across the evaporator coil, check the refrigerant charge and operating pressures, inspect and clean the blower assembly, adjust belts, check the safety devices, and adjust the thermostat.

Before the first freeze: clean the burners and heat exchanger and inspect them for cracks, check for gas leaks, inspect the flue and draft diverter, clean and adjust the pilot assembly, test all safety controls, calibrate the thermostat, and run a full furnace cycle.

The single most important item on either visit. A cracked heat exchanger can leak carbon monoxide into your home. Catching it before the heating season is the reason this plan is worth more than the comfort and efficiency most companies sell it on.

For the full year of your agreement, you save 10% on any parts needed for repairs, not just during the two scheduled visits. If something fails in July or January, the discount still applies.

We call you to schedule both visits at the right time of year. You do not have to track it, and it does not get lost in a busy month. That is the whole point of a plan instead of a reminder on your own calendar.
One flat annual price. No per-visit surprises, no membership tiers to decode.
The math is simple. Two professional visits plus a year of parts savings, for a flat $148. If we catch one failing part before it strands you, the plan has already paid for itself.
Call (812) 944-6019 to sign up, or ask your technician on your next visit.
A maintenance visit is the easiest moment in this trade to turn into a sales call. We would rather keep the system you have running safely and tell you honestly when it is genuinely time for something new.





We install Goodman and Amana systems, so those are the ones we know best. Our maintenance agreement covers every major heating and cooling brand, whether we installed your system or not.
If you are not sure what you have, call us. After 48 years, we have very rarely met a system we could not work on.
Posted on Google Payton LarsonTrustindex verifies that the original source of the review is Google. Quick, efficient, kind and knowledgeable - Michael really got me out of a pinch on a same day call. What felt like a disastrous start to the day shaped up after calling these guys. I will gladly be giving them my business from now on. Thank you all so much for your great work!Posted on Google Scuba Diver 808Trustindex verifies that the original source of the review is Google. This place is a complete disaster. Their prices are outrageous and I don’t know how anyone could even think about using this company. Anyone reading this please do yourself a favor and shop around bc their prices are ridiculousPosted on Google Mindy MilburnTrustindex verifies that the original source of the review is Google. NAH&AC is our go-to. They are quick to respond to voicemails, quick to show up on site, are always friendly and the prices are always fair. Today, Chris showed up 30 minutes after we called and was able to get my mom's AC (which is an ancient unit) up and running quickly. We were so grateful for the excellent and fast customer service.Posted on Google james stillwellTrustindex verifies that the original source of the review is Google. Air stopped working on a 93 degree Saturday evening in July. Reached out to several companies and Billie fron New Albany Heating and Air quickly got back to me. He arrived in the dark, when he said he would, and had the issue diagnosed and fixed within 15 minutes. Outstanding in every way....many thanks!Posted on Google Whitney Vera GuevaraTrustindex verifies that the original source of the review is Google. Great experience all around. Tech. Mike was very respectful and helpful. Came out and gave me the diagnosis , the part needed had to be order kept very open communication along the way, came out got the repair done quickly and a very reasonable price. Couldn’t be happier with my experience. Much respect and appreciation!Posted on Google Dustin GoodlettTrustindex verifies that the original source of the review is Google. Joe and his guys at Book Heating and Air are second to none. Their customer service is incredible and have always treated us like our business is valued.Posted on Google David SheehanTrustindex verifies that the original source of the review is Google. Can’t say enough about this company!!! This team is a class act and they know their stuff. Michael, Michael, Nick, Scotty and Chris took care of us on a Saturday afternoon. I was blown away by their professionalism and courtesy!! Keep up the good work!Posted on Google Steven RowlandTrustindex verifies that the original source of the review is Google. Fantastic company to work with and provided Excellent Service! Michael came out immediately and solved my issues in no time.Posted on Google Lindsey UnderwoodTrustindex verifies that the original source of the review is Google. New Albany H&A is on time, consistent and reliable The prices are very competitive Thanks for your helpPosted on Google Sara GlassTrustindex verifies that the original source of the review is Google. NA Heating and Air has been our provider for years. They maintain our furnace and a/c, and on the rare occasion we have a problem, respond quickly. When it was time to replace the furnace, we chose them. Our previous unit had a 10 year warranty, at 16 years going into winter, we chose to be proactive, and had a new unit installed. We recommend them without reservation!