Learn more about how New Albany Heating & Air Conditioning is responding to concerns about coronavirus (COVID-19).
We wanted to provide you with an update about how New Albany Heating & Air Conditioning is addressing the challenges of the coronavirus (COVID-19) that is affecting communities around the world.
We have made several moves in our business in response to the threat of the coronavirus.
Additionally, we are asking customers with a scheduled in-home appointment to identify if anyone in the home is experiencing flu-like symptoms or may have developed medical issues related to the virus. In these cases, we will take steps to avoid going inside while trying to solve the problem from outside the home, keeping our technician and community safe. In some instances, we may need to reschedule the appointment for a later time.
In closing, we understand these are very trying times for our entire country. Our employees share with you the anxiety you may be feeling, and are working through the disruption this has caused in our everyday lives. Know that our employees live and work in your communities. They stand with you, and we are committed to getting through this together.
Please stay safe and healthy,
Lemor & Rosalie Dowell
New Albany Heating & Air Conditioning